Frequently Asked Questions About LTB Representation for Landlords

Clear answers about professional representation before the Landlord and Tenant Board for Ontario landlords.

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Representation Questions

  • Do you represent tenants?

    This website is designed for landlord representation before the Landlord and Tenant Board. While Cordaie Paralegal Services provides legal services within the authorized scope of Ontario paralegal practice, this website is focused on assisting landlords in LTB matters.


    Legal services are provided through Cordaie Paralegal Services in accordance with the authorized scope of Ontario paralegal practice.

  • Are you licensed to represent clients before the LTB?

    Yes. Representation is provided by licensed Ontario paralegals regulated by the Law Society of Ontario and authorized to appear before the Landlord and Tenant Board within the permitted scope of paralegal practice.

  • Who will handle my file?

    Your matter will be assigned to a licensed Ontario paralegal within our firm. Files are managed in accordance with internal procedural standards to ensure organized preparation, evidentiary review, and professional presentation before the Landlord and Tenant Board.

  • Do you attend hearings?

    Yes. We represent landlords before the Landlord and Tenant Board at both virtual and in-person hearings where applicable.


    LTB hearings are formal legal proceedings that may determine possession, financial liability, and enforcement timelines. Preparation and organized advocacy are essential to presenting your matter effectively before the Board.

Process & Timing

Guidance on preparation timelines, required documentation, and next steps before your hearing date.

  • How soon should I retain representation?

    Representation should be retained as early as possible. Landlord and Tenant Board matters are procedural and time-sensitive, and hearing dates often approach faster than expected.


    Early review allows for proper evidence organization, confirmation of notice compliance, and preparation before applicable deadlines.

  • What if my hearing is in two weeks?

    If your hearing is scheduled within the next two weeks, we recommend calling our office directly to determine whether timely review is possible.


    LTB hearings are procedural and evidence-driven, and preparation time may be limited as disclosure deadlines approach.


    Early contact allows us to assess your matter and determine whether representation can proceed prior to the hearing date.

  • What documents do you need to review my matter?

    We typically review the tenant’s application, supporting evidence, lease agreements, notices served, rent ledgers or payment records, written communications, and any documentation relevant to the allegations raised.


    Providing complete documentation at the outset allows for a more accurate assessment of procedural compliance, evidentiary strength, and hearing readiness before the Landlord and Tenant Board.

  • Do you review the tenant’s evidence before the hearing?

    Yes. We review the tenant’s allegations and supporting materials to assess procedural exposure, identify evidentiary gaps, and prepare a response aligned with Landlord and Tenant Board requirements.


    Early review allows for clearer positioning and more effective preparation before the hearing.

  • Can you assist if I have already filed an application?

    Yes. We can review the procedural posture of your matter, assess notice compliance and filing accuracy, and assist with preparation and representation prior to the hearing date.


    Early review allows potential procedural issues to be identified and addressed before they affect the outcome.

Consultation & Fees

Information about consultations, fee structure, and what to expect before retaining representation.

  • Is the consultation free?

    We offer an initial intake consultation at no charge to assess your matter and determine whether representation is appropriate.


    Legal advice, document review, and formal representation begin only after a written retainer agreement has been executed.

  • Do you provide free legal advice over the phone?

    Legal advice and file-specific analysis are provided after consultation and formal retainer.


    Initial intake discussions are limited to assessing whether representation is appropriate and outlining general procedural next steps.

  • How are fees structured?

    We offer fixed flat-fee representation packages for defined Landlord and Tenant Board services.


    Each service has a clearly outlined scope and published fee, allowing landlords to understand their legal costs in advance.


    Fees are structured per service stage to provide transparency and cost predictability throughout the matter.

  • Are your fees listed online?

    Yes. Our flat-fee representation packages are published on our website with clearly defined scopes of service to promote transparency and cost predictability prior to consultation.

  • Do you guarantee outcomes?

    No legal representative can guarantee a specific result before the Landlord and Tenant Board.


    Outcomes depend on the evidence presented, statutory requirements, and the findings of the Member presiding over the matter.


    Our role is to provide thorough preparation, organized evidentiary presentation, and professional advocacy aligned with applicable procedural requirements.

  • When does a client relationship begin?

    A client relationship is established only after a written retainer agreement has been signed and accepted by our office.


    Submission of information through this website or participation in an initial consultation does not create a client relationship.

Speak With a Licensed Ontario Paralegal

If you have received a tenant application or hearing notice, professional preparation should begin promptly.

Licensed by the Law Society of Ontario | Ontario-wide service

Licensed Ontario paralegal in professional office setting available for Landlord and Tenant Board consultation