Privacy Policy
Effective Date: February 21, 2026
TheLandlordsParalegal.com is a branded website operated by Cordaie Paralegal Services (“we,” “our,” or “the firm”). We are committed to protecting the privacy and confidentiality of personal information in accordance with applicable Ontario and Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
This Privacy Policy describes how we collect, use, and safeguard personal information through this website and in the course of our professional services.
1. Information We Collect
We may collect personal information when you:
- Complete a contact or intake form
- Request a consultation
- Communicate with our office
- Call our office
- Interact with our website
Information collected may include:
- Name
- Email address
- Telephone number
- Description of your legal matter
- Property or tenancy-related information
- Any information voluntarily submitted through our forms
We collect only information reasonably necessary to assess and respond to your inquiry.
Information is collected directly from you unless otherwise required or permitted by law.
2. How We Use Your Information
Personal information may be used for the following purposes:
- Responding to inquiries
- Assessing potential representation
- Communicating regarding legal services
- Managing consultations and client files
- Complying with professional and regulatory obligations
- Fulfilling legal and ethical obligations under Law Society of Ontario rules
Submission of a form or communication through this website does not create a paralegal-client relationship. Representation begins only after a formal retainer agreement is executed.
3. Confidentiality and Professional Obligations
As licensed paralegals regulated by the Law Society of Ontario, we are bound by professional confidentiality obligations.
Information shared with our office is handled in accordance with professional standards governing Ontario paralegal practice.
Confidentiality obligations apply to information received in the course of representation, subject to applicable law and Law Society of Ontario requirements.
4. Website Analytics and Cookies
This website may use analytics tools (such as Google Analytics) to:
- Monitor website performance
- Understand visitor behavior
- Improve website functionality
- These tools may collect non-identifying technical information, including:
- IP address
- Browser type
- Pages visited
- Time spent on pages
This information is used for website optimization, performance monitoring, and advertising effectiveness analysis.
We do not use analytics tools to collect sensitive personal legal information.
Analytics tools may use cookies or similar technologies to collect aggregate usage data. You may disable cookies through your browser settings; however, some website features may not function as intended.
5. Advertising and Tracking Technologies
If we use online advertising platforms (such as Google Ads), tracking technologies including conversion tracking and remarketing tags may be used to measure advertising effectiveness.
These technologies collect aggregate or anonymized data and do not provide us with access to sensitive personal financial or legal information.
6. Information Sharing
We do not sell or rent personal information.
Personal information may be shared only:
- With authorized service providers assisting in business operations
- Where required by law
- As necessary in the course of legal representation
All third-party service providers are expected to maintain appropriate confidentiality safeguards. We require service providers to maintain reasonable privacy and security safeguards consistent with applicable legislation.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, or misuse.
While we implement reasonable safeguards, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
8. Access and Correction
You may request access to your personal information or request correction of inaccurate information by contacting our office.
Verification of identity may be required before information is disclosed.
9. Contact Information
If you have questions regarding this Privacy Policy or our information-handling practices, please contact:
Cordaie Paralegal Services
4 – 180 Northfield Drive W
Waterloo, ON N2L 0C7
Phone:
844-494-6463
Email:hello@cordaie.com
10. Policy Updates
We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date. Continued use of this website constitutes acceptance of the updated policy.
